Privacy Policy
Last updated: 8 August 2026
This Privacy Policy explains how MiniScope™ ("we", "us" or "our") collects, uses and shares your personal information when you visit, use our services, make a purchase from our website, or otherwise communicate with us (collectively, the "Services").
For the purposes of applicable UK data protection law, we are the controller of the personal information described in this Privacy Policy, unless otherwise stated.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, our Services, or for operational, legal or regulatory reasons.
When we make changes, we will publish the revised Privacy Policy on our website and update the "Last updated" date above.
Personal Information We Collect
The personal information we collect depends on how you interact with our website and Services.
Information You Provide Directly to Us
Information you provide to us may include:
Contact details, such as your name, address, telephone number and email address.
Order information, such as your name, billing address, delivery address, payment confirmation, email address and telephone number.
Account information, where applicable, such as your username, password and other information used to keep your account secure.
Customer support information, including information you choose to provide when contacting us about an order, product or other enquiry.
Marketing preferences, such as whether you have chosen to receive promotional communications from us.
You may choose not to provide certain information. However, this may prevent you from using certain features of our Services or completing a purchase.
Information We Collect Automatically
When you use our Services, we may automatically collect information about your interaction with our website.
This may include:
Device information
Browser information
IP address
Network information
Pages viewed
Shopping and browsing activity
Information about how you interact with our website, emails and advertisements
We may collect this information using cookies, pixels and similar technologies.
Information We Receive From Third Parties
We may receive personal information from third parties that provide services to us, including:
Shopify, which provides the e-commerce platform used to operate our online store.
Payment processors that process payments on our behalf.
Delivery and fulfilment providers used to process and deliver orders.
Analytics providers.
Advertising and marketing partners.
Customer service and other technology providers.
When you visit our website, interact with our advertisements or open or click emails from us, we and certain third parties may collect information using cookies, pixels, SDKs and similar technologies.
Information received from third parties will be handled in accordance with this Privacy Policy and applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes.
Providing Products and Services
We use personal information to provide our Services and fulfil our contract with you, including to:
Process payments
Process and fulfil orders
Arrange delivery
Manage returns and refunds
Communicate with you about your purchases
Provide customer support
Maintain and manage customer accounts where applicable
Where this processing is necessary to provide products or services you have requested, our lawful basis is generally the performance of our contract with you or taking steps at your request before entering into a contract.
Marketing and Advertising
We may use personal information to send marketing communications and to advertise or promote our products and Services, where permitted by law.
This may include email marketing and personalised or targeted advertising.
Where required, we will obtain your consent. In other circumstances, we may rely on another lawful basis permitted under applicable law.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.
Security and Fraud Prevention
We may use personal information to detect, investigate and prevent fraudulent, illegal or harmful activity and to protect our website, customers and business.
Where applicable, we rely on our legitimate interests in protecting our business and customers and maintaining the security of our Services.
Customer Support and Improving Our Services
We use personal information to respond to enquiries, provide customer support, understand how customers use our Services and improve the customer experience.
Where appropriate, we rely on our legitimate interests in operating and improving our business and providing effective customer service.
Legal Obligations
We may process and retain personal information where necessary to comply with legal, regulatory, tax, accounting or other obligations applicable to us.
Cookies and Similar Technologies
Like many online retailers, we use cookies and similar technologies to operate and improve our website.
Cookies may be used to:
Keep the website functioning correctly
Remember your preferences
Maintain your shopping basket
Understand how visitors use our website
Measure website performance
Support advertising and marketing activities
Some cookies are necessary for the operation of the website. Where required by applicable law, we will ask for your consent before using non-essential cookies or similar technologies.
You can also control certain cookies through your browser settings. Blocking or deleting cookies may affect the functionality of parts of our website.
For more information about cookies used by Shopify, please refer to Shopify's Cookie Policy.
How We Share Personal Information
We may share personal information where necessary to operate our business and provide our Services.
This may include sharing information with:
Shopify and other technology providers
Payment processors
Delivery and fulfilment partners
Customer support providers
Cloud storage and IT service providers
Analytics providers
Advertising and marketing partners
Professional advisers
Government authorities, regulators or law enforcement where legally required
We may also disclose personal information in connection with a corporate transaction, such as a merger, acquisition, restructuring or sale of all or part of our business.
We do not use sensitive personal information to make assumptions about you for advertising purposes.
Third-Party Websites and Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content of third-party websites. If you follow a link to another website, we recommend reviewing that website's privacy policy before providing personal information.
The inclusion of a third-party link does not necessarily mean that we endorse that website, its operator or its practices.
Children's Privacy
Our website and online Services are intended for adults purchasing products and are not intended to be used independently by children.
Although MiniScope™ products may be designed for children, purchases and use of our online Services should be carried out by a parent, guardian or other adult.
We do not knowingly collect personal information directly from children through our Services.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
How Long We Keep Your Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The period for which we retain information depends on factors including:
The nature of the information
Whether it is required to fulfil an order or provide customer support
Legal, accounting and tax obligations
Fraud prevention and security requirements
The need to establish, exercise or defend legal claims
When personal information is no longer required, we will delete or anonymise it where appropriate.
Security
We take reasonable organisational and technical measures designed to protect personal information.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You should therefore avoid sending sensitive or confidential information to us through insecure communication methods.
Your Rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including:
Right of access – You may request a copy of the personal information we hold about you.
Right to rectification – You may ask us to correct inaccurate or incomplete personal information.
Right to erasure – In certain circumstances, you may ask us to delete your personal information.
Right to restrict processing – In certain circumstances, you may ask us to restrict how we use your personal information.
Right to data portability – In certain circumstances, you may request personal information you provided to us in a structured, commonly used and machine-readable format.
Right to object – In certain circumstances, you may object to our processing of your personal information, including processing based on legitimate interests.
Right to withdraw consent – Where we rely on your consent, you may withdraw that consent at any time.
You have the right to object at any time to the use of your personal information for direct marketing purposes.
These rights are not absolute and may only apply in certain circumstances.
We may need to verify your identity before responding to a request. We will respond to valid requests within the timeframe required by applicable law.
Marketing Communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
Even if you unsubscribe from marketing communications, we may still send non-marketing communications relating to your orders, transactions, customer service enquiries or other important information about our Services.
International Transfers
Some of our service providers and partners may process personal information outside the United Kingdom.
Where personal information is transferred internationally and UK data protection law requires safeguards for that transfer, we will use an appropriate lawful transfer mechanism.
Depending on the circumstances, this may include transfers to countries covered by UK adequacy regulations or the use of appropriate contractual safeguards recognised under UK data protection law.
Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices or would like to exercise your data protection rights, please contact us at:
Email: kontakt.miniscope@gmail.com
For the purposes of applicable data protection law, the business identified above is the controller of your personal information unless otherwise stated.